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Working Title: Associate Director, Residential Learning
Department Name: University Housing
Division: Student Affairs
Classification Title: Administrator I
MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.
Position Salary Range: $6,205 - $9,307 per month
The anticipated hiring range for this position is $6,900 - $7,200 per month.
Salary is commensurate with experience.
Review of applications will begin 8/14/2024 and the position will remain open until filled.
About the Department/Position:
Under the general direction of the Director for Residential Living and Learning, the Associate Director of Residential Learning is responsible for the leadership and management of all aspects of the University Housing residential education program. The incumbent is responsible for the general supervision and coordination of activities, curriculum, programming, personnel, and budgeting for the residential program, as well as the coordination of functions that have a direct impact on the residential program. This includes leadership, training, supervision, and evaluation of one (1) Senior Residential Life Coordinator (SRLC-SSP IV classification) and three (3) Residential Life Coordinators (RLC-SSP II classification), two (2) graduate level student assistants, 26 Resident Assistants and 5 Residential Student Association student leaders. The Associate Director has full responsibility for the overall development and management of a comprehensive program for students residing in on-campus housing facilities. The program currently includes the operation of three (3) residential communities housing approximately 1,100 residents. By Fall 2026, the department will add approximately 300 new beds with the opening of our second residence hall. They are responsible for anticipating future housing trends and accommodating those trends programmatically through the use of support services. The incumbent is responsible for managing the department conduct process and participates in the development of long-term academic initiatives and living learning programs to support our residents' needs, researching residential curriculum programs with a focus on intentional residential connections and student leadership development within the residential community. This is accomplished through meaningful collaboration with other managers with focus on student support, event planning, academic services, emergency preparedness, security, ethical development and conduct, counseling services and any other functions necessary to maintain a high level of service, occupancy, and maintenance. Participates in a 24-hour on-call rotation for emergency response and preparedness.
Incumbent is required to work weekends and evenings when required. Required to live in a department-provided apartment and adapt to an on-campus lifestyle. Required to serve in a 24/7 administrator on-call rotation and serve as essential campus emergency response personnel for the department and University. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Expected to spend extended amounts of time with large student groups. May need to climb stairs to access individual student rooms and other facilities. Please note that the living space provided is not furnished and is intended only for the employee and their immediate family, as applicable. Employee may not provide, lease, or otherwise allow this professional staff apartment to be used as a residence by any other individual(s) without advanced written approval from the Vice President of Student Affairs (VPSA) or designee. In the event employment with California State University Dominguez Hills ends, the individual will have fourteen (14) calendar days from the date of separation to vacate the living space. If additional time is needed, the individual must submit a request in writing, which can only be approved by the VPSA or designee.
Overview of Duties and Responsibilities:
- Oversees and supports in the day-to-day operations of Residential Learning program.
- Conducts research to ensure the formulation of appropriate residential policies; the establishment of active implementation of residence hall governance; and the overall responsibility for rules and regulations governing all campus-housing units.
- In conjunction with the Director, establishes short and long-term goals and objectives for the Residential Learning area including any related budget implications.
- Oversees the residential conduct system for the campus residential population in conjunction with the Office of Community Standards.
- Plans work, trains, sets expectations, determines accomplished results, and evaluates finished work product of Residential Learning staff.
- Oversees and provides direction for the Residential Curriculum design and tailors initiatives to specific residential populations
Minimum Qualifications:
- Three - five (3-5) years of experience and the equivalent to a Bachelor's degree. One (1) year of supervisory/managerial or leadership experience required.
Knowledge, Skills, and Abilities:
- Knowledge of management theory and how to appropriately apply to practice.
- Skills in the development, implementation, and evaluation of staff and support programs.
- Ability to plan, implement, and evaluate programs.
- Knowledge of various learning styles as well as cultural identities and differences.
- Ability to understand the academic year and processing cycles that affect workflow of the department,
- Ability to review and verify complex records and detailed information for compliance with CSU requirements, Federal and State guidelines and interpret information from a variety of institutions.
Preferred Qualifications:
- Experience working with collective bargaining agreements and represented employees.
- Experience with the development and implementation of diversity, equity, inclusion and belonging education initiatives.
- Involvement in professional associations and/or organizations.
- Experience with Budget oversight and program assessment.
- Master’s Degree in Higher Education, College Student Personnel, Business Administration or related field.
- Three to five years of progressively responsible management experience which includes supervising professional staff or serving in a mid-level supervisor position.
- Experience supervising students (i.e. Resident Assistants, Student Assistants, Graduate Assistants), and full-time professionals from entry level Coordinators through Assistant Director leads.
- Experience in developing and implementing student and professional staff training and development.
- Excellent interpersonal and written communication and administrative skills.
- Experience with crisis management, on-call support, and student conduct.
- Ability to determine proper techniques and actions to utilize while engaged with individuals behaving in argumentative or sensitive manner.
- Must be solution oriented.
- Ability to oversee projects and provide guidance and direction for the work of others.
- Ability to build, manage, and report a budget.
- Knowledge and skills in working with students from diverse ethnic, socioeconomic, and educational backgrounds.
- Proven ability to direct training programs for professional and student staff.
- Ability to maintain confidentiality.
To view the full position description, click “Position Description” above.
General Information:
- Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
- In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
- The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.
- Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.
- The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
- This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Closing Statement
California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.
California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.