Career Opportunities

Graduation Specialist (Student Services Professional IV)

Apply now Job no: 538832
Work type: Staff
Location: Dominguez Hills
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)
Position Description

Working Title: Graduation Specialist

Department Name: Student Success Center for the College of Natural and Behavioral Sciences

Division: Academic Affairs

Classification Title: Student Services Professional IV

Classification Salary Range: $5,732 - $8,176 per month

The final salary is dependent upon qualifications and experience.

About the Department/Position:

Under the general supervision of the Student Success Director, the Graduation Specialist will provide solution centered programs and campaigns in support of campus and system-wide graduation initiatives. The Graduation Specialist will develop strategic graduation programs in meeting the mission of the Center, College, and University. The incumbent will utilize an advanced, developmental, problem-solving approach rather than a prescriptive application when assisting students with degree completion. 

Overview of Duties and Responsibilities:

  • Identify, analyze, and eliminate roadblocks to timely degree completion for upper division students and propose changes to policies to support student success.
  • Partner with retention specialist and director of college-based student success centers to develop interventions to improve graduation rates.
  • Analyze student persistence and completion data for first year cohorts and transfer cohorts.
  • Facilitate workshops and programs for upper division students who are nearing graduation to provide them with information and resources that will help them to finish their degree and facilitate their transition post-graduation.
  • Provide academic advising and information on university policies, procedures, and graduation requirements to undergraduate students.

Minimum Qualifications:

  • Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
  • Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Knowledge, Skills, and Abilities:

  • Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge.
  • Ability to carry out very complex assignments without detailed instructions.
  • Advise students using assets-based, equity-centered approaches individually or in groups on varied and complex matters.
  • Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
  • Establish and maintain effective working relationships with a diverse student body, faculty, and staff with the general public.

Preferred Qualifications:

  • Bilingual or Multilingual skill is desirable.

To view the full position description, click “Position Description” above.

General Information:                                  

  • Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
  • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
  • The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.
  • The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.

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Applications close: Pacific Daylight Time

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