Career Opportunities

Transfer & Returning Orientation Specialist (Student Services Professional II)

Apply now Job no: 532600
Work type: Staff
Location: Dominguez Hills
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)
Position Description

Transfer and Returning Orientation Specialist

Department: New Student Orientation Program

Division: Student Affairs

Classification Title: Student Services Professional II

Classification Salary Range: $4,610 - $6,556 per month.

The anticipated hiring range for this position is $4,610 - $4,800 per month.

The final salary is dependent upon qualifications and experience.

Review of applications will begin November 28, 2023 and the position will remain open until filled.

About the Department/Position:

Under the general supervision of the Associate Director, Admissions and Recruitment, the incumbent performs duties related to the planning and execution of Transfer and Returning Student Orientation (TRSO) during summer and spring every year. Responsible for ensuring NSO goals are met with success and assessed yearly.

Additionally, incumbent will recruit and work toward the enrollment of K-16 students to CSUDH. Responsibilities include meeting with prospective students, working with High School and Community College counselors, conduct transcript evaluation, advisement, campus tours, and provide presentations for internal and external requests.

This position involves travel, evening and weekend hours and is in an exempt classification.

Overview of Duties and Responsibilities:

  • Plan and lead Transfer and Returning Student Orientation (TRSO); virtually, face to face or hybrid. Responsible for the year round planning of two TRSO's a year for summer and spring.
  • Work with management to determine TRSO program needs and develop ways to meet those needs and ensure TRSO deadlines are met.
  • Advise students from the prospective stage to enrollment ensuring students adhere to admission policy and requirements, financial aid policies and procedures, including students eligible for special programs and services such as EOP, Student Support Services, Foster Youth Services and others.
  • Conducts and plans recruitment visits to schools/colleges. Designs and conducts oral presentations at schools/colleges.
  • Represents CSU Dominguez Hills at college nights/fairs, transfer days and other recruitment related events. Provides on-site advising to prospective students which includes transcript assessment, subject requirements, and transfer requirements.

Minimum Qualifications:

  • Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year or year basis. 
  • Experience: Two (2) years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.
  • Valid Driver's License and valid auto insurance.  Will be required to use vehicle when traveling locally.

Knowledge, Skills, and Abilities:

  • Knowledge of CSU admission standards.
  • Knowledge of CSU and CSUDH enrollment policies.
  • Skills in advising and counseling students in individual and group settings.
  • Skills in CSU admission evaluation and enrollment standards.
  • Ability to carry out a variety of professional assignments without detailed instructions.
  • Ability to carry out multiple priorities and deadlines.

Preferred Qualifications:

  • Previous experience working in outreach/recruitment and New Student Orientation programs
  • Working with Enrollment Management Platform (EMP), PeopleSoft, OnBase, and Microsoft programs.
  • Working knowledge of the practices, procedures, and activities of the program to which assigned
  • General knowledge of the methods and problems of organizational and program management.
  • General knowledge of research and interview techniques; and of the principles of individual and group behavior.
  • Ability to interpret and apply program rules and regulations.
  • Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
  • Obtain factual and interpretative information through interviews.
  • Reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
  • Advise students individually and in groups on routine matters where required.
  • Recognize multicultural, multisexed and multi‑aged value systems and work accordingly.
  • Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts
  • Rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus to which assigned.
  • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.

To view the full position description, click “Position Description” above.

General Information:

  • Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.
  • Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
  • The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
  • The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Advertised: Pacific Standard Time
Applications close:

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