Working Title: Enterprise Systems Administrator
Department Name: Infrastructure Services
Division: Information Technology
Classification Title: System Administrator III
Classification Salary Range: $7,284 - $10,611 per month
The anticipated hiring range for this position is $8,203 -$9,237 per month.
The final salary is dependent upon qualifications and experience.
Why Join CSUDH?
Join California State University, Dominguez Hills and help support the technology infrastructure that powers teaching, learning, research, and campus operations. As part of the Infrastructure Services team, you will work with modern enterprise technologies including cloud services, virtualization, cybersecurity, and data center systems in a collaborative and mission-driven environment. CSUDH offers meaningful work, opportunities for professional growth, excellent benefits, work-life balance, and the chance to make a direct impact on student success and the university community.
Position Summary:
Under the general direction of the Sr. Director of Infrastructure, the Enterprise Systems Administrator is responsible for the administration, support, monitoring, and maintenance of enterprise infrastructure systems and campus data center services, including cloud and on-premises environments, e-mail systems, virtualization, authentication services, storage, backup and recovery, and infrastructure monitoring systems. The incumbent provides advanced technical support, troubleshoots and resolves complex infrastructure issues, supports disaster recovery and high-availability environments, and collaborates with Infrastructure Services staff to ensure secure, reliable, and efficient enterprise operations.
Key Responsibilities:
- Administer, monitor, maintain, and troubleshoot enterprise infrastructure systems, including Windows and Linux servers, cloud services, virtualization platforms, storage systems, and data center technologies.
- Support and manage enterprise services such as Active Directory, authentication systems, Microsoft O365, e-mail systems, cloud-hosted applications, and infrastructure monitoring platforms.
- Configure and support cloud infrastructure environments, including AWS and Microsoft Azure services and related integrations.
- Provide advanced Tier 3 technical support by independently diagnosing and resolving complex infrastructure and systems issues.
- Implement and maintain backup, disaster recovery, and high-availability solutions to ensure business continuity and system reliability.
- Develop and maintain automation scripts, technical documentation, operational procedures, and infrastructure standards to improve efficiency and supportability.
- Collaborate with Infrastructure Services staff, Security and Compliance teams, project teams, vendors, and campus stakeholders to design, implement, and support secure, scalable, and reliable enterprise technology solutions.
Minimum Qualifications:
- Equivalent to a bachelor’s degree in a related field and four years of relevant experience.
- Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
- An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Knowledge, Skills, and Abilities:
- Thorough knowledge of enterprise infrastructure systems, including Windows and Linux operating systems, virtualization technologies, cloud services, storage systems, backup solutions, and data center operations.
- Knowledge of identity and access management systems, including Active Directory, authentication services, certificate management, and cloud-based authentication workflows.
- Ability to configure, monitor, troubleshoot, and maintain enterprise systems and infrastructure services in both on-premises and cloud environments, including AWS, Microsoft Azure, and Microsoft O365.
- Demonstrated ability to analyze complex technical issues, perform root cause analysis, and independently develop and implement effective solutions to maintain system reliability, availability, and security.
- Skill in scripting and automation technologies to support systems integration, process automation, infrastructure management, and operational efficiency.
- Strong organizational, analytical, and project coordination skills with the ability to manage multiple priorities, support mission-critical systems, and participate in disaster recovery and business continuity planning.
- Strong written and verbal communication skills with the ability to create technical documentation, provide training and knowledge transfer, and effectively collaborate with technical staff, management, vendors, and campus stakeholders.
Preferred Qualifications:
- Industry certifications such as Microsoft, AWS, Azure, VMware, Linux, Security+, or related certifications are desirable.
- Experience implementing and supporting disaster recovery, backup/recovery, and high-availability solutions.
- Strong written and verbal communication skills, including the ability to create technical documentation, procedures, and training materials for technical and non-technical audiences.
To view the full position description, click “Position Description” above.
General Information:
- Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Hiring Ordinance and State Law.
- In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
- California State University Dominguez Hills is not currently sponsoring staff or management positions for H-1B employment visas.
- The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.
Closing Statement
California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.
California State University Dominguez Hills is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.
Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Learn more about working at the California State University and the impact of our mission.