Career Opportunities

University Advisement Center, Assistant Director (Administrator I)

Apply now Job no: 509878
Work type: Management (MPP)
Location: Dominguez Hills
Categories: MPP, Administrative, At-Will, Full Time

Position Information     

This is a full-time management (MPP) position.  MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Special Working Conditions: Some evenings and weekends.

Conditions of Employment         

The California State University (CSU) is committed to safeguarding the health and well-being of our students, faculty, staff, administrators, and the communities we serve, as well as maintaining higher education access and attainment for our students, as such, we embrace a comprehensive strategy designed to reduce the likelihood of transmission of the COVID-19 virus.  The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible.  Any candidate advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy. Questions about the COVID-19 Vaccination Policy may be sent to  

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Application Deadline & Salary Information         

Review of applications will begin 01/27/2022, and the position will remain Open until Filled.

Salary is commensurate with experience.

Major Duties

Under the general direction of the Director of the University Advisement Center, the Assistant Director provides direction, supervision, and training for all aspects of a comprehensive and proactive University Advisement Center model. The Assistant Director will cultivate an environment that fosters and supports our varied student populations and is responsible for the ongoing development of student onboarding, communications, and support of escalated matters related to the developmental advising used to improve the student experience. The Assistant Director will develop a culture of proactive advising where students support and mentor one another while furthering the goals of the Center. The position will also be responsible for the ongoing evaluation and assessment of retention, persistence and timely graduation.


Required Education: A bachelor’s degree in college student personnel, higher education, communication, sociology, business, or related field.

Required Experience: At least 2-5 years of progressively responsible experience in a professional student academic advising University setting, or any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been attained.

Required Knowledge, Skills, and Abilities: 

- Working knowledge of the basic principles of student development theory and individual and group behavior
- Working knowledge of techniques and methods of interviewing and educational programming
- Demonstrated knowledge of college advising, communication, problem solving, teamwork skills, evaluating and recruiting techniques
- Working knowledge of student services programs outside Academic Advising
- Ability to advise students individually and in groups on complex student-related matters
- Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature
- Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals
- Ability to carry out a variety of professionally complex assignments without detailed instructions
- Ability to participate in and contribute to group meetings, conferences, and interviews, make oral presentations
- Ability to write clear and concise reports
- Ability to work effectively under pressure
- Ability to compete assignments in a timely manner
- Ability to establish and maintain cooperative working relationships with students, staff and faculty
- Experience in working with computerized student information systems, databases, and other computer software
- Ability to organize and set priorities
- Can quickly learn and apply the goals and objectives of the program, and the policies and regulations of all undergraduate programs
- Knowledge of general university policies and practices related to undergraduate education and undergraduate degree programs
- Ability to maintain strict confidentiality in all aspects of work and to interact with and be sensitive to a diverse clientele

Certification: Valid Drivers License 


45% -  Provides administration and leadership of the University Advisement Center (UAC). Manages day-to-day supervision and training of academic advisors, administrative staff, and graduate interns assigned to the University Advisement Center to include assignment of duties, monitoring progress, and assessing work product. Supports the Director of UAC in designing, establishing, revising, and implementing policies, and operating procedures as related to academic advising and academic retention efforts. Serves as a campus-wide advising resource for advising collaboration and information and serves as Administrator on Call in the Director’s absence.

20% -  Develops, plans, implements, and oversees individual and group training of all academic advisors, faculty fellows, and support staff regarding academic rules, regulations, policies, procedures, and requirements. Develops and implements a training curriculum for each of these constituencies with specific learning outcomes and methods to evaluate the effectiveness of the training. Develops and implements a protocol for on-going training and professional development.

20% -  Collaborate with on-campus and off-campus partners to deliver UAC programs and services, and support student success. Participates in the coordination of advising participation in the campus-wide retention initiatives including, but not limited to: Freshman Retention, Graduation 2025 Committee, and various Executive Order Implementation Committees. Reviews data, collects feedback, makes presentations to campus stakeholders, and coordinates Academic Advising’s recommendations to each of these entities. Intervenes in situations to assist students who may have difficulties such as scheduling classes and coursework evaluations, as needed. Participates in informing students of major/minor requirements and long-range academic planning.

10% -  Reports and tracks student progress through the computerized advising tracking system for special populations. Provides assessment instruments to advisees to monitor individual satisfaction of advising sessions as needed. Provides advising consultation on various committees (as assigned) such as Academic GE Petition, General Education, and Curriculum committees. Through collaboration with the Director of UAC, will manage the monitoring and evaluation of assigned projects. Assists the Director of Advising with the evaluation of academic advisors’ performance by providing input for performance evaluations.

5% -  Performs other duties as assigned. 

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.   For more information or definition of these terms, please visit:

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

Clery Act crime statistics for CSUDH are available at , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free.  Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property.  Education Code 42356, CCR Title 5, Article 9

Advertised: Pacific Standard Time
Applications close: Pacific Standard Time

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